You wouldn’t place a personal call with a single-bar signal,
would you? OK, fine…Desperate on a desert island and you need to
connect with someone ASAP, high expectations are tossed aside.
Video meetings, on the other hand, deserve dependable network
strength every time. Collaboration and productivity require a
world-class conferencing product with connectivity options for any
bandwidth environment. Because of this, too often we find ourselves
playing the conference “blame game” of questioning whether a
conference join and reliability issue is the fault of the product
or the network.
Network Knowledge is Power
While it’s common for meeting attendees to play the product blame
game during a scrambled signal, it’s often network availability
that jeopardizes a call. However, not all vendors offer end-user
and admin visibility to isolate network issues. This leads to
management and control flaws because meeting attendees have no line
of sight into the root cause. In this respect, the PRODUCT is to
blame (rather than the network) if connection-related problems go
unsolved due to poor troubleshooting accessibility within the
The following features and join options were created by
BlueJeans to improve conference reliability in limited or changing
bandwidth conditions—thus, putting power into the hands of
Network Strength Indicator
Built into the BlueJeans web, desktop, and mobile experience is a
signal bar showing in-meeting network strength. If joining the
meeting and remaining present in a single location, connectivity
may change as
others in your network consume additional bandwidth.
Keep an eye on this icon in the upper right-hand corner of your
meeting if video or audio quality drops. Make sure you’re not
running high-demand CPU applications on your machine to ensure the
best picture and sound. You can also switch to a stronger network
source if relying on a public LAN and need to remedy on the
BlueJeans Direct Connect
Consistent performance, reliability, and security are critical
components for any global business hosting video meetings. To
support these needs, BlueJeans offers a
dedicated private network called Direct Connect. Rather than
sending and receiving a video meeting over the public network,
Direct Connect allows users to access BlueJeans via the Equinix
Here are the following benefits of this service:
- Consistent Network Performance for HD video meetings:
Participants in video meetings benefit from consistent network
performance with the private network connection.
- Additional Security: BlueJeans’ meeting traffic is retained
within the private connection providing an extra level of security
for BlueJeans meetings.
- Flexible Connection Speeds: With a variety of connection speeds
(200 Mbps / 500 Mbps / 1 Gbps) at your disposal, BlueJeans Direct
Connect makes it easy to scale your connection to fit your
- Seamless failover: In the event of a connection failure,
desktop and mobile participants retain their meeting session with
no intervention required.
- Simple ordering and service activation: Ordering and activating
BlueJeans Direct Connect is easy!
Mobile Wi-Fi and Cellular
For mobile users moving into a fringe Wi-Fi area,
BlueJeans will automatically switch your connection to your
cellular carrier’s signal. Simply wait while the “resolving
network issues” message displays on your screen during the source
Software and service features that optimize meeting reliability
and quality are vitally important for the modern enterprise. With
BlueJeans’ in-app connectivity options and network diagnostics,
meetings remain productive for any remote office or conference room
joining the call.
Choose a product with the right solution for any bandwidth
environment by trying BlueJeans
Meetings for free today!