HTLF announces Director of Customer Experience

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DUBUQUE, Iowa, July 28, 2021 (GLOBE NEWSWIRE) — HTLF announced today that Joe Wheeler has been named Director of Customer Experience. In this role, Wheeler will oversee the strategy, planning and execution of the company's overall customer experience goals and initiatives. In collaboration with business lines and executive management, he will ensure customers are provided a seamless experience across all channels along their journey. As the Director of Customer Experience, Wheeler will play a critical role in how customers perceive HTLF banks, and will focus on initiatives to …

Full story available on Benzinga.com

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